State Farm® Insurance Agent Todd Jackson

"Elianna Edi This agent was amazing she took her time went over all of our insurance needs with us explaining everything. So friendly and supportive we would recommend her highly to anyone who has insurance questions. We wish we could give her more than 5 stars ⭐️!!!"

"I had the pleasure of working with Randy when purchasing insurance and I can confidently say that he provided excellent service. From the very beginning, Randy was knowledgeable, patient, and attentive to my needs. He took the time to explain different policy options and answer all of my questions in a clear and understandable way. What stood out to me most was Randy's dedication to finding the best coverage for me at a fair price. He didn't try to upsell me on unnecessary add-ons or pressure me into a more expensive plan. Instead, he listened carefully to my concerns and worked with me to customize a plan that met my needs and budget. Throughout the process, Randy was always responsive and easy to communicate with. He made himself available to answer any questions or concerns I had, and he was proactive in following up to ensure everything was going smoothly. Overall, I highly recommend Randy to anyone in need of insurance. Randy's professionalism, expertise, and customer-focused approach make him a valuable asset to the team. Thanks again for all your help, Randy!"

"Tina Cronin was extremely helpful when it came to choosing my life insurance policy- something I've put off for far too long! She made the entire process easy and seamless! She was very knowledgeable and answered all my questions. Thank you for the ease of mind, Tina! I highly recommend her!"

"Team member Mike Kirby, Did an outstanding job in assisting me in getting insurance for a new vehicle. More so with me coming from another country and requiring vehicle insurance for the new vehicle needed for my everyday use. Also when ever called Mike was available and also ready to assist which was welcoming. Also Mike is assisting me with renters insurance. Thanks Mike, Keep up the good work."

"Team member Mike Kirby provided outstanding service in a caring and professional manner. He answered all my questions and followed-up several times to make sure I knew exactly what was going on with my new insurance with State Farm. I strongly suggest you talk to Mike to take care of all your insurance needs in Alaska. Way to go Mike...Job well done!!!!"

"We've been very happy with the service we've received from Todd Jackson State Farm. More specifically, I've been dealing with Mike Kirby as my "go to" person for policy changes. He's always been very prompt, follows up on my phone calls or emails, and I know I can count on him to take care of our insurance needs."

"I was recommended to use Todd Jackson State Farm office from my State Farm agent from another state. I was not disappointed. Employee Olivia Curtiss not only assisted me with my current car insurance but recommended some options to help with future car insurance needs, I liked that, very helpful! Olivia appeared to be genuinely focused to make sure I was welcomed to their State Farm office in Alaska."

"The associates at Todd Jackson's firm are very attentive and pass along communication quickly. Even when my agent was out of the office, a colleague of theirs responded to my inquiry and was able to solve my issue promptly. I moved all of my services from the lower 48 and was nervous that my service would not be the same from an AK State Farm branch, but I was pleasantly surprised to have the same wonderful service up in AK, thanks to Olivia, Lisa and the rest of the team. My family has been with State Farm for a combined 155 years and we won't be looking anywhere else for our insurance needs as long as State Farm is around!"

"Put in a request to State Farm for multi policy quote, received a call the same day from Ms. Olivia Curtiss, who provided me with quote and full explanation of coverages. I switched my insurance over in less than an hour. The difference between a local agent and a general insurance company is substantial, you have someone in your corner to work with, you can make a single 2-minute phone call and issues, concerns, problems can be addressed. A policy holder does not get that with large retail style self-managed insurance company, it takes online requests, follow up phone calls and 48 hours to process items and all the mean while you ponder if you actually have all of the insurance coverage you need. With State Farm you get a real person without hitting the zero key-20 times and a can-do attitude. Thank you, Oliva and State Farm."

"We were introduced to Todd Jackson’s office by our real estate agent years ago when we moved to Anchorage. This insurance office provides the best customer service hands-down!!! I’ve always been greeted with a welcoming smile when we stop in or a friendly hello by all of their representatives over the phone. There’s something to be said about having a local office and contact when you have a question or need assistance. Most recently we had to resolve a issue and Lana, the office manager, was so persistent and kind and went above and beyond to see that it was resolved to our satisfaction. You won’t regret having this team on your side for all of your insurance needs!!"

"Todd Jackson’s State Farm office goes the extra mile to help you always. They are personal and definitely willing to help you as much as they can. Many of the employees there are detailed and supportive as well as kind and caring about your specific needs. I would highly recommend this office to anyone searching for help with insurance!"

"I’ve been insured with Todd Jackson and crew for a long time and they have always offered the best rates along with stand up customer service. Randy Jackson was a huge help as well even through this whole pandemic, he was very responsive through calls and e-mails when my wife and I were insuring our new home."