State Farm® Insurance Agent Todd Jackson

"Don’t do business with State Farm or Todd Jackson State Farm. They lie deceive and violate state laws so they don’t have to pay claims. You are nothing more than a number to them. There is no such thing as a like good neighbor. If you want a claim to be mismanaged, then maybe this insurance company is for you. If not, I would definitely recommend going to a different insurance company."

"I have been with State Farm for over 40 years. After my last agent retired we decided to switch to Todd Jackson due to knowing his excellent reputation and integrity. We have predominately worked with Todd's team member Faith in the majority of our dealings. Faith is extremely Professional, knowledgeable, diligent, communicates well, very patient and polite. If she doesn't have an answer she does not guess but gets you a concise and correct answer. Actually I would have to say this about all of Todd's team members. They are a great team to work with and we feel fortunate to have such a great team to work with. Paul and Darlene"

"10/10 will recommend to all my friends and clients alike. Service with Randy is hands down the best experience around. He's always our first call when anything comes up and is very helpful, educational and informative. You can tell he really enjoys what he does and will go above and beyond for his clients. #teamRandy"

"I’ve been with Statefarm for almost 40 years at probably 10 different locations (I moved a lot). This particular office has always been awesome to deal with but recently it was above awesome. I had quite a few things to do which took I bet about 90 minutes. Elaina was truly amazing. She was professional, extremely friendly, and quite pleasant while tackling one task after another. This office is great and with customer service agents like her on the phone, I’m more happy to give them my business."

"What started as a call to just get a verbal quote on auto insurance turned into me moving all of my insurance to them. Randy was incredibly helpful and knowledgeable, they’ve proactively checked in on me to see if there was anything we needed to change and they always have the answer you need. Best decision ever."

"Elianna Edi This agent was amazing she took her time went over all of our insurance needs with us explaining everything. So friendly and supportive we would recommend her highly to anyone who has insurance questions. We wish we could give her more than 5 stars ⭐️!!!"

"I had the pleasure of working with Randy when purchasing insurance and I can confidently say that he provided excellent service. From the very beginning, Randy was knowledgeable, patient, and attentive to my needs. He took the time to explain different policy options and answer all of my questions in a clear and understandable way. What stood out to me most was Randy's dedication to finding the best coverage for me at a fair price. He didn't try to upsell me on unnecessary add-ons or pressure me into a more expensive plan. Instead, he listened carefully to my concerns and worked with me to customize a plan that met my needs and budget. Throughout the process, Randy was always responsive and easy to communicate with. He made himself available to answer any questions or concerns I had, and he was proactive in following up to ensure everything was going smoothly. Overall, I highly recommend Randy to anyone in need of insurance. Randy's professionalism, expertise, and customer-focused approach make him a valuable asset to the team. Thanks again for all your help, Randy!"

"Team member Mike Kirby, Did an outstanding job in assisting me in getting insurance for a new vehicle. More so with me coming from another country and requiring vehicle insurance for the new vehicle needed for my everyday use. Also when ever called Mike was available and also ready to assist which was welcoming. Also Mike is assisting me with renters insurance. Thanks Mike, Keep up the good work."

"Team member Mike Kirby provided outstanding service in a caring and professional manner. He answered all my questions and followed-up several times to make sure I knew exactly what was going on with my new insurance with State Farm. I strongly suggest you talk to Mike to take care of all your insurance needs in Alaska. Way to go Mike...Job well done!!!!"

"We've been very happy with the service we've received from Todd Jackson State Farm. More specifically, I've been dealing with Mike Kirby as my "go to" person for policy changes. He's always been very prompt, follows up on my phone calls or emails, and I know I can count on him to take care of our insurance needs."

"I was recommended to use Todd Jackson State Farm office from my State Farm agent from another state. I was not disappointed. Employee Olivia Curtiss not only assisted me with my current car insurance but recommended some options to help with future car insurance needs, I liked that, very helpful! Olivia appeared to be genuinely focused to make sure I was welcomed to their State Farm office in Alaska."