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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Monica Houglum

May 6, 2023

5  out of  5 rating by Monica Houglum
"Elianna Edi This agent was amazing she took her time went over all of our insurance needs with us explaining everything. So friendly and supportive we would recommend her highly to anyone who has insurance questions. We wish we could give her more than 5 stars ⭐️!!!"

Jacob C

May 5, 2023

5  out of  5 rating by Jacob C
"I had the pleasure of working with Randy when purchasing insurance and I can confidently say that he provided excellent service. From the very beginning, Randy was knowledgeable, patient, and attentive to my needs. He took the time to explain different policy options and answer all of my questions in a clear and understandable way. What stood out to me most was Randy's dedication to finding the best coverage for me at a fair price. He didn't try to upsell me on unnecessary add-ons or pressure me into a more expensive plan. Instead, he listened carefully to my concerns and worked with me to customize a plan that met my needs and budget. Throughout the process, Randy was always responsive and easy to communicate with. He made himself available to answer any questions or concerns I had, and he was proactive in following up to ensure everything was going smoothly. Overall, I highly recommend Randy to anyone in need of insurance. Randy's professionalism, expertise, and customer-focused approach make him a valuable asset to the team. Thanks again for all your help, Randy!"

Jeremiah Crawford

March 31, 2023

5  out of  5 rating by Jeremiah Crawford
"Recently had an auto claim and Lana went above and beyond to ensure my claim was handled properly. Thank you!!"


March 27, 2023

5  out of  5 rating by Mary
"I have been using Todd Jackson’s State Farm for years. Justin has been our go to and has made it easy!"

Claudia Liebsch

March 14, 2023

5  out of  5 rating by Claudia Liebsch
"We have been with State Farm since moving to Anchorage. Every time we've worked with Todd's office, they are helpful and friendly."

Hollie Byrn

January 21, 2023

5  out of  5 rating by Hollie Byrn
"Tina Cronin was extremely helpful when it came to choosing my life insurance policy- something I've put off for far too long! She made the entire process easy and seamless! She was very knowledgeable and answered all my questions. Thank you for the ease of mind, Tina! I highly recommend her!"

Justin Garcia

January 19, 2023

5  out of  5 rating by Justin Garcia
"Team member Mike Kirby, Did an outstanding job in assisting me in getting insurance for a new vehicle. More so with me coming from another country and requiring vehicle insurance for the new vehicle needed for my everyday use. Also when ever called Mike was available and also ready to assist which was welcoming. Also Mike is assisting me with renters insurance. Thanks Mike, Keep up the good work."

Carlos Estrella

January 11, 2023

5  out of  5 rating by Carlos Estrella
"I recently switched over and Mike Kirby was helping me out. He got me great coverages at a great price. Mike was great at explaining my coverages and made sure to take care of all my needs."

joanna wester

October 18, 2022

5  out of  5 rating by joanna wester
"Mike Kirby did a super job helping me set up a new car and home policy! Efficient and thorough. Easy to work with."

Chuck Livers

September 30, 2022

5  out of  5 rating by Chuck Livers
"Knowledgeable, reachable, friendly, interested in you getting your coverage at the best deals. 😊"


August 19, 2022

5  out of  5 rating by BOB BAILEY
"Team member Mike Kirby provided outstanding service in a caring and professional manner. He answered all my questions and followed-up several times to make sure I knew exactly what was going on with my new insurance with State Farm. I strongly suggest you talk to Mike to take care of all your insurance needs in Alaska. Way to go Mike...Job well done!!!!"

Dean Konopasek

August 4, 2022

5  out of  5 rating by Dean Konopasek
"We've been very happy with the service we've received from Todd Jackson State Farm. More specifically, I've been dealing with Mike Kirby as my "go to" person for policy changes. He's always been very prompt, follows up on my phone calls or emails, and I know I can count on him to take care of our insurance needs."

Christopher Bott

May 20, 2022

5  out of  5 rating by Christopher Bott
"While we lived Alaska Todd and Conner have been most helpful in figuring out our needs in Bush Alaska. Thank you for you're great service."

James George

May 13, 2022

5  out of  5 rating by James George
"I was recommended to use Todd Jackson State Farm office from my State Farm agent from another state. I was not disappointed. Employee Olivia Curtiss not only assisted me with my current car insurance but recommended some options to help with future car insurance needs, I liked that, very helpful! Olivia appeared to be genuinely focused to make sure I was welcomed to their State Farm office in Alaska."

Debra Kinn

May 12, 2022

5  out of  5 rating by Debra Kinn
"Mike Kirby was very helpful in resolving insurance questions and policy. Thank you"

Laredo Rich

May 6, 2022

5  out of  5 rating by Laredo Rich
"The associates at Todd Jackson's firm are very attentive and pass along communication quickly. Even when my agent was out of the office, a colleague of theirs responded to my inquiry and was able to solve my issue promptly. I moved all of my services from the lower 48 and was nervous that my service would not be the same from an AK State Farm branch, but I was pleasantly surprised to have the same wonderful service up in AK, thanks to Olivia, Lisa and the rest of the team. My family has been with State Farm for a combined 155 years and we won't be looking anywhere else for our insurance needs as long as State Farm is around!"

Brian Lervold

May 1, 2022

5  out of  5 rating by Brian Lervold
"Very helpful switching auto insurance from the lizard place. Michael was a champ in getting everything done super quick and super easily."

L Lea

April 12, 2022

5  out of  5 rating by L Lea
"We have been going through Todd Jackson since we were 20 years old! Why? Because our parents go to him, too. He's personable, knowlegeable, and he's looking out for you."

Jacqueline Collins

March 23, 2022

5  out of  5 rating by Jacqueline Collins
"The prompt customer service and support by one of their agents, Will VanOrder, exceeded my expectations. He was knowledgeable and professional and took the time to go over my options when it came to homeowners and auto insurance."

Aaron Brown

March 17, 2022

5  out of  5 rating by Aaron Brown
"Put in a request to State Farm for multi policy quote, received a call the same day from Ms. Olivia Curtiss, who provided me with quote and full explanation of coverages. I switched my insurance over in less than an hour. The difference between a local agent and a general insurance company is substantial, you have someone in your corner to work with, you can make a single 2-minute phone call and issues, concerns, problems can be addressed. A policy holder does not get that with large retail style self-managed insurance company, it takes online requests, follow up phone calls and 48 hours to process items and all the mean while you ponder if you actually have all of the insurance coverage you need. With State Farm you get a real person without hitting the zero key-20 times and a can-do attitude. Thank you, Oliva and State Farm."


March 16, 2022

5  out of  5 rating by Uuqutiiq
"Randy Jackson at Todd Jackson's office has been providing my families insurance for years -- car, house, boat, umbrella policies. He's incredibly responsive and easily adjusts our insurance to meet the changing needs of our family. I highly recommend!"

Sherri Oyoumick

March 4, 2022

1  out of  5 rating by Sherri Oyoumick
"This company keeps calling my 10 year olds phone number and I've asked more then once to stop."

P Botson

February 28, 2022

5  out of  5 rating by P Botson
"We were introduced to Todd Jackson’s office by our real estate agent years ago when we moved to Anchorage. This insurance office provides the best customer service hands-down!!! I’ve always been greeted with a welcoming smile when we stop in or a friendly hello by all of their representatives over the phone. There’s something to be said about having a local office and contact when you have a question or need assistance. Most recently we had to resolve a issue and Lana, the office manager, was so persistent and kind and went above and beyond to see that it was resolved to our satisfaction. You won’t regret having this team on your side for all of your insurance needs!!"

Faith Wuerth

February 21, 2022

5  out of  5 rating by Faith Wuerth
"Todd Jackson’s State Farm office goes the extra mile to help you always. They are personal and definitely willing to help you as much as they can. Many of the employees there are detailed and supportive as well as kind and caring about your specific needs. I would highly recommend this office to anyone searching for help with insurance!"

Trevor Howe

February 14, 2022

5  out of  5 rating by Trevor Howe
"I’ve been insured with Todd Jackson and crew for a long time and they have always offered the best rates along with stand up customer service. Randy Jackson was a huge help as well even through this whole pandemic, he was very responsive through calls and e-mails when my wife and I were insuring our new home."